Improvement is crucial to the performance of any enterprise. Survival and growth measures border on actions and measures that facilitate the achievement of organizational objectives. In every organization, the central element of performance improvement includes setting of targets and measurements of performance based on the defined goals and Objectives which need to be effectively managed in view of the complexities of their operating environment. This forms the rationale for the workshop.
At the end of this workshop, participants will be able to
- Explain the concepts of performance management
- Identify the roles of performance management to SMEs development
- Identify constraints of performance in SME sub-sector
- Design strategies for performance improvement in SMEs.