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Business Etiquette and Protocol - USA

By: Reenel Associates

United States of America (USA)

06 - 10 Apr, 2015  5 days

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By the end of the program, participants will be able to:

  • Behave correctly in both business and social situations.
  • Interact effectively with different personality types.
  • Represent the organization at various functions.
  • Organize and manage events such as business luncheons and formal dinners.
  • Meet and greet important guests, clients and customers in a proper manner.

Who should attend?

Personnel officers, personal assistants, employees: in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors.

Program Outline:

  • Definitions of Etiquette and Protocol
  • What Is Etiquette?
  • What Is Protocol?
  • What Is the Right Behavior?
  • Image Making and Image Management
  • Guest Relations
  • Gaining Guests Respect
  • Proper Greetings and Introductions
  • Professional Hand-Shaking
  • Business Cards

 

USA Apr 06 - 10 Apr, 2015

08053338830; 08135880772

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