Interpersonal Communication Skills - Dubai

By the end of the program, participants will be able to:

• Develop the necessary skills to become better communicators.
• Improve cross-cultural communication with others.
• Understand the verbal and non-verbal communication messages.
• Develop skills in listening actively and empathetically to others.
• Give and receive feedback and criticism in a constructive manner.

Who should attend?

Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job.

Program Outline:

• How Do People Communicate
• Forms of Communication
• Communication Functions and Process
• Barriers to Effective Communication
• Overcoming Communication Barriers
• Verbal Communication
• Reading Non-Verbal Messages
• One-Way versus Two-Way Communication
• Improving Communication
• Understanding Your Communication Style