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Middle Management - USA

By: Reenel Associates

United States of America (USA)

17 - 28 Aug, 2015  12 days

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By the end of the program, participants will be able to:

  • Differentiate among the three levels of management and understand their responsibilities.
  • Discuss the principal challenges managers face in an increasingly competitive environment.
  • Practice advanced managerial skills needed for senior positions.
  • Resolve conflict based on a win-win approach.
  • Introduce and manage change leading to continuous improvement.

Who should attend?

Department heads, superintendents, senior supervisors and others who need to develop their managerial skills.

Program Outline:

  • Leadership
  • Characteristics of Leaders
  • Leadership versus Management: The Vital Differences
  • Situational Leadership
  • Concepts of Motivating Your Followers
  • Problem-Solving and Decision-Making Techniques
  • Principles of Solving Problems
  • A Rational Approach to Problem Solving
  • Tools and Techniques in Problem- Solving
  • Coaching and Appraising Performance
USA Aug 17 - 28 Aug, 2015

08053338830, 08135880772

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