Certified Contract Manager - Dubai

By the end of the program, participants will be able to:

• Differentiate among the three levels of management and understand their responsibilities.
• Discuss the principal challenges managers face in an increasingly competitive environment.
• Practice advanced managerial skills needed for senior positions.
• Resolve conflict based on a win-win approach.
• Introduce and manage change leading to continuous improvement.

Who should attend?

Department heads, superintendents, senior supervisors and others who need to develop their managerial skills.

Program Outline:

• Leadership
• Characteristics of Leaders
• Leadership versus Management: The Vital Differences
• Situational Leadership
• Concepts of Motivating Your Followers
• Problem-Solving and Decision-Making Techniques
• Principles of Solving Problems
• A Rational Approach to Problem Solving
• Tools and Techniques in Problem- Solving
• Coaching and Appraising Performance