Supervisory Skills - Port Harcourt

By the end of the program, participants will be able to define the scope, nature and responsibility of the supervision role and the challenges this role places on them.

• Effectively communicate verbally and nonverbally with others.
• Apply their role as motivators
• Identify their teamwork style and build an effective team.
• Practice professional techniques in providing positive discipline.

Who should attend?

First level supervisors or prospective supervisors

Program Outline:

• Being a Supervisor Today
• Supervisors Key Tasks
• Essential Skills for Supervisors
• Responsibilities and Challenges
• Problems Supervisors Encounter
• Communicating Effectively
• Barriers to Effective Communication
• Reading Non-Verbal Messages
• Developing Effective Listening Skills
• Techniques in Providing Feedback