Creative Problem Solving and Decision Making - Abuja

By the end of the program, participants will be able to:

• Apply logical and creative approaches to solving problems and making decisions.
• Use traditional and creative tools for identifying causes and generating solutions.
• Utilize creativity and lateral thinking as a business tool.
• Analyze and solve actual problems facing them at work.

Who should attend?

Managers and supervisors: whose jobs involve solving problems, as well as making and implementing decisions?

Program Outline:

• Problem-Solving and Decision-Making
• Definitions and Tools: An Overview
• The Link between Problem-Solving and Decision-Making
• The Principle of Organizing Our Thinking about Problems
• The Rational Approach to Problem-Solving (Kepner-Tregoe)
• Techniques of Recognizing Problems
• Difference between Causes and Symptoms
• The Helicopter Approach
• Problem Analysis
• Decision Analysis