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Essential Management Skills for Executive Secretary and Personal Assistant - Lagos

By: Reenel Associates

Lagos State, Nigeria

13 - 24 Jul, 2015  12 days

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The course is designed to help delegates gain a detailed understanding of the demands, motives and problems of the executive secretary and to expand and improve their contribution to the management team while learning the art of pro-activity in the job. This course will take you beyond basic requirements of the average secretary into the advanced skills and techniques you need to become a dynamic Executive Secretary/PA.

Course Objectives:

  • Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing your contribution
  • Managing your boss successfully, making relationships work; developing your network; communication and importance of feedback.
  • Increasing your contribution to the management team through basic group dynamics and team work
  • Developing personal management skills; setting objectives; prioritizing tasks, understanding time management; delegating successfully, problem solving
  • Organizing effective systems; travel; informal and formal meetings, minute taking
  • Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan.

Course Outline:

  • Clarifying the expanded role of an Executive Secretary and understanding the full scope of the areas you need to address
  • Developing and working as a successful team with your manager, so that you are both more efficient and get more done
  • How an effective PA contributes to their managers’ success through aligned objectives
  • Managing office time - yours manager's and both together as a team
  • Projecting a “Personal PR” image that reflects positively on your boss and department
  • A Project Management Toolbox to help you set up and run small but complicated projects
  • Handling the additional stress you will expect to encounter as an Executive Secretary

 

Lagos Jul 13 - 24 Jul, 2015
NGN270,000.00
(Convert Currency)

08053338830; 08135880772

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