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Interpersonal Communication in Your Workplace

By: Sijison Training

Lagos State, Nigeria

14 Apr - 14 May, 2015  2 month

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To communicate effectively, in other words, to be understood and understand others, is a set of skills to be learned and practiced. Interpersonal communication is an irreplaceable skill in today's business environment. This set of lessons will help you become a better communicator, and will provide essential skills such as etiquette and protocol, conflict resolution, presentation, and understanding the degree of workplace communication. This course is 4 hours and 40 minutes long.

Topics Covered

  •  Maximizing the Communication Process
  •  Recognizing Common Barriers to Communication
  •  Communicating Effectively in the Workplace
  •  Understanding Conflict in the Workplace
  •  Identifying the Causes of Conflict
  •  Understanding Successful Negotiation
  •  Handling Conflict and Negotiation Ethically
  •  Managing Others' Impression of You
  •  Communicating Ethically in Business Dealing with Stressful People
  •  Minimizing Gossip and Rumour
  •  The Business of Communication
  •  Effective Styles for Interpersonal Communication


19, Town Planning Way, Ilupeju Lagos Apr 14 - 14 May, 2015
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