Net Promoter Score (Training and Certification Program)
Lagos State, Nigeria
Aug 21 - 21 Aug, 2015
What is Net Promoter Score? Are your customers really happy? How to find out? To know the answer, use Net Promoter Score (NPS), a simple yet revolutionary framework enableing organizations feel the customer's pulse and convert them to your ambassadors!!
Net Promoter Score (NPS): measure your customer's overall loyalty to your brand; determine how ''evangelistic customer loyalty'' drives your organization's growth;who is the 'Promoters', 'Passives' and 'Detractors of your brand?
Learn more at the upcoming workshop Duration: 8 Hours Batch Size: 15 – 30 persons
Open to 4+ years experienced professionals from Top / Senior management, Marketing, Sales and Product or Service Design leaders Computing Facilities • Laptop with Microsoft Excel (Ver-2003) running on Windows XP
Facilitators: eXample Consulting Group
Deals: Early Birds (Two weeks before event):- Individual - 7% - Group - 5%, Group of 3 persons & above - Additional 10%
Venue: LET'S ASSEMBLE @ Management House, Plot 22, Idowu Taylor Street, Victoria Island, Lagos.