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Net Promoter Score (Training and Certification Program)

By: eXampleCG

Lagos State, Nigeria

21 - 21 Aug, 2015 

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What is Net Promoter Score? Are your customers really happy? How to find out? To know the answer, use Net Promoter Score (NPS), a simple yet revolutionary framework enableing organizations feel the customer's pulse and convert them to your ambassadors!!

Net Promoter Score (NPS): measure your customer's overall loyalty to your brand; determine how ''evangelistic customer loyalty'' drives your organization's growth;who is the 'Promoters', 'Passives' and 'Detractors of your brand?

Learn more at the upcoming workshop Duration: 8 Hours Batch Size: 15 – 30 persons

Participant Profile

Open to 4+ years experienced professionals from Top / Senior management, Marketing, Sales and Product or Service Design leaders Computing Facilities • Laptop with Microsoft Excel (Ver-2003) running on Windows XP

LET'S ASSEMBLE @ Management House, Plot 22, Idowu Taylor Street, Victoria Island, Lagos. Aug 21 - 21 Aug, 2015
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Early Birds (Two weeks before event):- Individual - 7% - Group - 5%, Group of 3 persons & above - Additional 10%
eXample Consulting Group