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Overcoming Objections to Nail the Sale

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

14 - 15 Oct, 2015  2 day

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If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

Learning Objectives

  • Identify the steps you can take to build your credibility
  • Identify the objections that you encounter most frequently
  • Develop appropriate responses when prospective buyers throw you a curve
  • Learn ways to disarm objections with proven rebuttals that get the sale back on track
  • Learn how to recognize when a prospect is ready to buy
  • Identify how working with your sales team can help you succeed

Course Outline

  • Course Overview
  • Building Credibility
  • Your Competition
  • Critical Communication Skills
  • Active Listening
  • Powerful Questions
  • Observation Skills
  • Handling Customer Complaints
  • Overcoming Objections
  • What are Objections?
  • Attitude Check!
  • Pre-Assignment Review
  • Handling Objections
  • Universal Strategies
  • Specific Strategies
  • Pricing Issues
  • How Can Teamwork Help Me?
  • Buying Signals
  • Closing the Sale
  • Closing Techniques
  • Top Fifteen Activities That Make You Successful at Closing the Sale
  • Sell it to Me
  • Personal Action Plan
  • Recommended Reading List
  • Post-Course Assessment

 

 

 

45 Lagos street, Ebutte-Metta, Yaba, Lagos. Oct 14 - 15 Oct, 2015
NGN50,000.00
(Convert Currency)

07081901320

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