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Effective Management Skills

By: Capworth Training Ltd

Lagos State, Nigeria

19 - 22 Oct, 2015  4 days

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The move from completing your own personal tasks to managing the workload of others can often be a daunting one. In addition to managing downwards the challenge of managing upwards can often create confidence and self-esteem issues. This 4 day management training course gives a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.

After this management training course, delegates will:

  • Understand the role of a manager and be able to communicate well with team members
  • Know the most efficient way to make use of their own time, and that of their team
  • Know how and when to delegate, set objectives and appraise performance
  • Be able to motivate staff, handle difficult situations and conflict effectively and confidently
  • Recognize the link between assertiveness, confidence and self-esteem
  • Deal with criticism, confrontation, anger, and negativity effectively and positively.
  • Develop techniques for better working relationships using assertiveness
  • Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers.
Lagos Oct 19 - 22 Oct, 2015
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Capworth ltd