People management is one of the most daunting tasks facing managers; especially those at the top management level in the workplace. People are unpredictable. People have emotions and feelings and they cannot all be treated in the same way. This makes people management complicated. Furthermore, new managers are often faced with the difficulty of having to manage a team that used to be their peer and this can make the transition even more intimidating.
This training has been designed therefore to assist new officers in management positions to address the challenges faced with managing people. It will also provide participants with skills and techniques needed to effectively relate and lead their team.
Newly appointed Managers, Team Leaders and Supervisors and all those who want to enhance their People Management Skills