Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

The Professional Supervisor: Improve Supervisory Skills for Better

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

08 - 09 Oct, 2015  2 day

Follow Event


With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

Learning Objectives

  • Clarify the scope and nature of a supervisory position
  • Learn some ways to deal with the challenges of the role
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization
  • Learn key techniques to help you plan and prioritize effectively
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision
  • Develop strategies for motivating your team, giving feedback, and resolving conflict

Course Outline 

  • Course Overview
  • Adjusting to Your Role
  • A Survival Guide
  • Pre-Assignment Review
  • Making the Transition
  • A Supervisor’s Responsibilities
  • Action-Centred Leadership
  • The Action-Centred Leadership Model
  • Considering the Possibilities
  • Making Plans
  • Old Sayings with Staying Power
  • Urgent-Important Matrix
  • Prioritizing Case Study
  • The Elements of Planning
  • Planning to Plan
  • Setting Goals
  • Defining Leadership
  • What is Leadership?
  • Brief History of Leadership Studies
  • The Leadership Formula
  • Case Studies
  • The Situational Leadership Model
  • About Leadership
  • Understanding Your Comfort Zone
  • What’s Your Type? How About Mine?
  • Assessing Your Preferences
  • What Does it Mean To Have a Number?
  • Debrief
  • Team Building Tips
  • What is a Team?
  • Advantages and Disadvantages of Teams
  • Developing a High-Performing Team
  • The Five Stages of Team Development
  • How Can I Help?
  • Team Problem Solving
  • Team Leadership
  • Communication Skills
  • Defining Communication
  • Communication Barriers
  • Active Listening Skills
  • Questioning Skills
  • Probing Techniques
  • The Communication Process
  • Motivating Employees
  • To Motivate or Instigate
  • Making Connections
  • Orientation and On boarding
  • The First 48 Hours
  • How Did Your Orientation Rate?
  • Training Tips and Tricks
  • Guidelines for Effective Training
  • Developing Your Training Skills
  • Providing Feedback
  • Six Characteristics of Effective Feedback
  • Skill Building
  • Receiving Feedback
  • Doing Delegation Right
  • What is Delegation?
  • Defining Delegation
  • Making Connections
  • Dealing with Conflict
  • The Conflict Resolution Process
  • The Problem Solving Process
  • The Conference
  • Managing Disciplinary Issues
  • Personal Action Plan
45 Lagos street, Ebutte-Metta, Yaba, Lagos. Oct 08 - 09 Oct, 2015
(Convert Currency)


Related Courses
Knowledge Management: Preventing Brain Drain from your Organization Knowledge Management: Preventing Brain Drain from your Organization

2 day, 24 - 25 May, 2017 

2017-05-24 12:05:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, ...

Executive Administrative Personal Assistant Executive Administrative Personal Assistant

2 day, 25 - 26 May, 2017 

2017-05-25 12:05:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating ...

Change Management – Change and How to Deal With It Change Management – Change and How to Deal With It

2 day, 08 - 09 Jun, 2017 

2017-06-08 12:06:00
State, Nigeria

Allied Educational Resources Ltd.

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and ...

Call Center Training - Sales and Customer Service Training for Call Center Agents Call Center Training - Sales and Customer Service Training for Call Center Agents

2 day, 01 - 02 Jun, 2017 

2017-06-01 12:06:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make ...