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Competent Operations Management

By: London Management Centre

United Kingdom

09 - 13 May, 2016  5 days

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GBP 3,600

Operations Management is the function responsible for the day-to-day running of the businesses operations, ensuring it is run as effective and efficient as possible. It is crucially important in all organizations, whether they manufacture products for customers or provide a service. This course will explore the main functions and responsibilities of operations management. Participants will gain knowledge of tools and techniques to increase performance and efficiency of daily operational tasks.

Who should attend?

This course is designed for team leaders, first line managers and those who are looking to enhance their skills and knowledge by following the best practice in all functions of operations management, through in-depth analytical skills and effective decision making.

  • The role and responsibility of the Operations Manager
  • Relating and collaborating with other functional areas
  • Differences and similarities between goods and services
  • Identifying decisions that fall within the field of operations management
  • Importance of tracing the historical evolution of the field
  • Supply Chain and Value Chain Management
  • Procurement vs. Purchasing
  • Supply side risks
  • Specification of requirements
  • Outsourcing the supply chain
  • Forecasting and Demand Management
  • Qualitative and Quantitative techniques
  • Improved service levels through accurate demand planning
  • Purchase planning with reductions in procurement cost
  • Data cleansing techniques and outlier removal
  • Top down and bottom up forecasting
  • Key strategies for collecting feedback
  • Change Management and Quality assurance
  • Business process re-engineering and methodologies
  • Managing the change process
  • Monitoring quality
  • Continuous improvement and innovative developments
  • Project Management and Risk Assessment
  • Principles of project management
  • Effective use of tools and techniques for project management
  • Project monitoring and risk control
London Management Centre May 09 - 13 May, 2016
GBP 3,600.00
(Convert Currency)

+44 (20) 7724 6007