f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Managing Workplace Diversity

By: TSI Limited

Lagos State, Nigeria

17 - 19 May, 2017  3 days

Follow Event

  

NGN 195,000

In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.

Learning Objectives:

At the end of this session, participants will be able to:

  • Identify stereotypes and biases, how they develop;
  • Apply effective strategies for removing barriers to diversity in the workplace;
  • Improve their listening and learn effective questioning techniques to communicate more effectively in a diverse population;
  • Demonstrate the importance of non-verbal communication, both one's own and that of others
  • Propose ways of encouraging diversity in the workplace while discouraging and preventing discrimination;
  • Design a professional approach to record, analyze and resolve situations involving diversity.

Course Outline

  • Understanding Diversity
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
  • Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding what this Means
  • Breaking down the Barriers
  • Changing your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
  • Verbal Communication Skills
  • Listening and Hearing: They aren't the same thing
  • Asking Questions
  • Communicating with Power
  • Nonverbal Communication Skills
  • Body Language
  • The Signals you send to others
  • It's not WHAT you say; it’s HOW you say it
  • Being Proactive
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
  • Coping with Discrimination
  • Identifying if you have been discriminated against
  • Methods of Reprisal
  • Choosing a Course of Action
  • Dealing with Diversity Complaints as a Person
  • What to do if you're Involved in a Complaint
  • Understanding your Role
  • Creating a Support System
  • Dealing with Diversity Complaints as a Manager
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
  • Dealing with Diversity Complaints as an Organization
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
Digital Age Halls,Capital Building,332,Ikorodu Road,Idiroko Bus Stop,Near LASU Anthony Lagos. May 17 - 19 May, 2017
NGN 195,000.00
(Convert Currency)

+1-646-202-8832, 08033467639, 08023019508

Related Courses
Inventory Management Inventory Management

3 days, 18 - 20 Sep, 2017 

2017-09-18 12:09:00
Lagos State, Nigeria

TSI Limited

Supply chain management and logistics encompasses all the activities involved in getting products to consumers including planning, storing, moving, and accounting for inventory. Inventory ...

Fundamental of Interest Rate Market Fundamental of Interest Rate Market

3 days, 04 - 06 Sep, 2017 

2017-09-04 12:09:00
Lagos State, Nigeria

TSI Limited

This training course aims to introduce the fundamental mechanisms and the main instruments of the interest rate market: monetary market, bond market, cash and derivatives. Practical applications and ...

VAT and Withholding Tax Accounting	VAT and Withholding Tax Accounting

3 days, 07 - 09 Aug, 2017 

2017-08-07 12:08:00
Lagos State, Nigeria

TSI Limited

Sometimes there are issues between accounting personnel saddled with the task of handling VAT and With-holding tax and Tax Office. These conflicts impede cordial relationship expected of two ...

Investment Skill Management Investment Skill Management

3 days, 06 - 08 Dec, 2017 

2017-12-06 12:12:00
Lagos State, Nigeria

TSI Limited

In finance, investment is the commitment of funds by buying securities or other monetary or paper (financial) assets in the money markets or capital markets, or in fairly liquid real assets, such as ...