Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Managing Workplace Diversity

By: TSI Limited

Lagos State, Nigeria

16 - 18 Apr, 2018  3 days

Follow Event

  

NGN 150,000

In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.

Learning Objectives:

At the end of this session, participants will be able to:

  • Identify stereotypes and biases, how they develop;
  • Apply effective strategies for removing barriers to diversity in the workplace;
  • Improve their listening and learn effective questioning techniques to communicate more effectively in a diverse population;
  • Demonstrate the importance of non-verbal communication, both one's own and that of others
  • Propose ways of encouraging diversity in the workplace while discouraging and preventing discrimination;
  • Design a professional approach to record, analyze and resolve situations involving diversity.

Course Outline

  • Understanding Diversity
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
  • Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding what this Means
  • Breaking down the Barriers
  • Changing your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
  • Verbal Communication Skills
  • Listening and Hearing: They aren't the same thing
  • Asking Questions
  • Communicating with Power
  • Nonverbal Communication Skills
  • Body Language
  • The Signals you send to others
  • It's not WHAT you say; it’s HOW you say it
  • Being Proactive
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
  • Coping with Discrimination
  • Identifying if you have been discriminated against
  • Methods of Reprisal
  • Choosing a Course of Action
  • Dealing with Diversity Complaints as a Person
  • What to do if you're Involved in a Complaint
  • Understanding your Role
  • Creating a Support System
  • Dealing with Diversity Complaints as a Manager
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
  • Dealing with Diversity Complaints as an Organization
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
4, Akinpelu Street, Lagos-Ibadan Express Road, Behind Femak Petrol Station, Ibafo Bus stop, Ibafo, Ogun State Apr 16 - 18 Apr, 2018
NGN 150,000.00
(Convert Currency)

+1-646-202-8832, 08033467639, 08023019508

Related Courses
Work Attitude for Local Government Workers Work Attitude for Local Government Workers

3 days, 11 - 13 Jun, 2018 

2018-06-11 12:06:00
Lagos State, Nigeria

TSI Limited

We call it attitude skills, but it is really about helping people discover new ways of thinking. The training course is based on the assumption that everyone has an attitude. It might be a ...

Certification in Supply Chain and Operations Management (CISCOM) Certification in Supply Chain and Operations Management (CISCOM)

5 days, 05 - 09 Nov, 2018 

2018-11-05 12:11:00
Lagos State, Nigeria

TSI Limited

CISCOM is the FIRST certification to combine the supply chain management and operations management bodies of knowledge into a single integrated training program. Relevant, Current, Effective- The ...

Performance Management Workshop Performance Management Workshop

3 days, 24 - 26 Sep, 2018 

2018-09-24 12:09:00
Lagos State, Nigeria

TSI Limited

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organizational performance, and feed into business planning. ...

Records and Information Management II Records and Information Management II

3 days, 12 - 14 Mar, 2018 

2018-03-12 12:03:00
Lagos State, Nigeria

TSI Limited

Information is very a vital resource in modern time. It forms the basis of making appropriate response to opportunities and threats in the environment. Records form a strategic component of ...