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Customer Relationship Management Workshop

By: Budding Heights Development Company

Lagos State, Nigeria

08 - 10 Feb, 2016  3 days

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NGN 100,000

It is the purpose of customer relationship management to create meaningful relationships with customers and stake holders, which is appropriate to its strategy. Since not all customers are the same, every customer needs to be treated and therefore managed differently.

Learning Objectives:

  • Defining the nature and role of CRM
  • Building CRM 
  • Dimensions of CRM
  • Internal marketing
  • One-on-one marketing
  • Building relationships with stake holders
  • Planning the CRM strategy
  • CRM Software: Pros and Cons
Best Western Starfire Hotel, 128 Joel Ogunnaike Street, GRA Ikeja, Lagos Feb 08 - 10 Feb, 2016
NGN 100,000.00
(Convert Currency)

+234-8104951079, +234-7018817970