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Frontline Leadership

By: Budding Heights Development Company

Lagos State, Nigeria

17 - 19 Feb, 2016  3 days

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NGN 100,000

The programme presents the basic principles that are the foundation of all the leadership activities and central to senior level effectiveness.

Learning Objectives

  • Building and maintaining a positive, results-oriented work climate
  • Staying balanced in all approach to people and problems
  • Removing interpersonal barriers to understanding and cooperation
  • Keeping things moving towards better performance
  • Leading by providing positive examples

Course Benefits

  • Learn how to coach for performance:  Review different coaching models, learn how to handle negative responses, Learn basics on developing employees
  • Effective delegation: Parity between Authority and Responsibility, Work within the Organizational Structure, Adequate support, Accountability on results, Delegation consistency, Avoiding reverse delegation
  • The Manager/the Leader - Knowing the Difference: Role of frontline leader, Basic leadership styles, Influencing skills, an understanding of Leadership Powers, Leadership Behavioral Guidelines.
  • Coaching/guiding/developing staff:   Clarifying rewards, Effective communication, Developing Subordinates through Feedback, Team building/team leader skills
Best Western Starfire Hotel, 128 Joel Ogunnaike Street, GRA Ikeja, Lagos Feb 17 - 19 Feb, 2016
NGN 100,000.00
(Convert Currency)

+234 810 495 1079, +234 701 881 7970