This training course presents the basic principles that are the foundation of all the leadership activities and central to senior level effectiveness.
Building and maintaining a positive, results-oriented work climate
Staying balanced in all approach to people and problems
Removing interpersonal barriers to understanding and cooperation
Keeping things moving towards better performance
Leading by providing positive examples
Learn how to coach for performance: Review different coaching models, learn how to handle negative responses, Learn basics on developing employees
Effective delegation: Parity between Authority and Responsibility, Work within the Organizational Structure, Adequate support, Accountability on results, Delegation consistency, Avoiding reverse delegation
The Manager/the Leader - Knowing the Difference: Role of frontline leader, Basic leadership styles, Influencing skills, an understanding of Leadership Powers, Leadership Behavioral Guidelines.
Coaching/guiding/developing staff: Clarifying rewards, Effective communication, Developing Subordinates through Feedback, Team building/team leader skills