ILM Certification CMI Certification, Successful managers need to inspire enthusiasm and commitment, to effectively enhance performance and productivity. Their ability to achieve this depends on the astute use of interpersonal, motivational and communication skills. This intensive course will equip participants with the vital tools and techniques essential for developing an effective management style.
Who should attend?
This unique training course is specifically structured for team leaders, middle managers and supervisors who wish to fulfill their management role successfully and contribute constructively to the organization’s performance.
- Defining the manager's role
- Managing people effectively
- Understanding different behavioral patterns
- Managing diversity and equality
- Delegation and supervision
- Leadership activities and communication skills
- Talent management
- Ascertaining manpower requirements
- Building loyalty and rewarding achievements
- Appraising and developing an effective employee reward system
- Managing for improved performance
- Strategic planning
- Decision making
- Effective control
- Optimizing quality
- Value analysis
- Function process mapping
- Using time effectively
- Managing change
- Effective communication skills using NLP
- Negotiation Tactics and Techniques Creativity and competitive thinking