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Customer Service Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

26 - 27 Jan, 2016  2 day

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NGN 50,000

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This  training course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. 

Learning Objectives

  • Identify ways to establish links between excellence in customer service and your business practices and policies
  • Develop the skills and practices that are essential elements of a customer service-focused manager
  • Recognize what employees are looking for to be truly engaged
  • Recognize who the customers are and what they are looking for
  • Develop strategies for creating engaged employees and satisfied customers in whatever business units you management
45 Lagos street, Ebutte-Metta, Yaba, Lagos. Jan 26 - 27 Jan, 2016
NGN 50,000.00(January promo)
(Convert Currency)

07087808664

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