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Customer Relationship Management (CRM): Beyond Customer Expectations

By: CIR Capacity for Africa

Lagos State, Nigeria

12 - 14 Sep, 2016  3 days

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NGN 85,000

To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations

Covers CRM Technology, Customer Data Management, Value Management, Pricing Strategy, Web Marketing and Customer Service.

Target Audience

Customer/client relationship managers, marketing managers, business development officers, customer service and sales executives

Lagos Learning Center, 1A Unity Road, Ikeja Sep 12 - 14 Sep, 2016
NGN 85,000.00
(Convert Currency)

08034963464

Faculty
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