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Driver Road Safety Training plus Customer Service Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

19 - 19 Mar, 2016 

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NGN 20,000

This training workshop is designed to raise awareness and critical importance of road safety among Commercial Transport, Professional and Private Drivers. Whether you drive on the job or just commute to work by car, you’re in danger on the road unless you drive defensively. Road crashes have resulted in more waste of lives and property in Nigeria today than major communicable diseases and sundry aliments put together.

While the average cost of accident crash runs into millions when a driver has a traffic accident that results in an injury, the cost can go even higher when an accident occurs with passengers on board. Moreover when people / passenger (s) die in a road accident, this cost is even profound beyond just money. The truth is that these deaths, injuries and costs, however, are preventable.

The goal of this driver safety training is to save lives and loss of property and valuables resulting from vehicle accidents and crashes. Therefore training drivers to drive safely and defensively can significantly reduce these risks -death and loss of property on Nigeria roads.

 By the end of this workshop, you should be able to

  • Understand the Causes, Effects and Prevention of Road Traffic Crashes
  • Recognize Defensive Driving Technique
  • Understand automobile checks and routine maintenance
  • Understand automobile fire prevention techniques
  • Understand driver and driving laws
  • Understand parking habits
  • Understand traffic offences

Driver Customer Service Training

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products or service. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.

This Customer Service workshop segment will look at all types of customers and how we can serve them better and improve ourselves in the process.

By the end of this workshop, you should be able to

  • State what customer service means in relation to all your customers, both internal and external
  • Recognize how your attitude affects customer service
  • Identify your customers’ needs
  • Use outstanding customer service to generate return business
  • Deal with difficult customers
45 Lagos street, Ebutte-Metta, Yaba, Lagos. Mar 19 - 19 Mar, 2016
NGN 20,000.00 + 1,000.00 (VAT)
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07087808664

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