Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Retail Selling Skills and Merchandising

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

17 - 18 Mar, 2016  2 day

Follow Event

  

NGN 87,500

This highly intensive retail sales training will equip sales staff and supervisors with the necessary competence and attitude to increase sales and create long-term customer loyalty. The training workshop is highly practical and interactive in nature, with lots of role-playing to practice the skills learnt.

Learning Objectives:

Participants will:

  • Make the first contact and create the right impression
  • Open the communication with customers
  • Give the right information on specific products
  • Overcome the obstacles during selling process
  • Get customers to make the buying decision
  • Up sell and cross sell to earn more on each sale and make additional sales
  • Build lasting relationship with your customers
  • Learn how merchandising increases sales
  • Create eye catching displays
  • Distinguish between ‘Hard Sell’ and ‘Soft Sell’ techniques

Learning Contents:

  • Overview of retail selling
  • Making the first contact
  • Dealing with different customer types
  • Questioning/Probing skills to discover the customer’s real needs and wants.
  • Retail Selling Process.
  • Upselling and Cross selling
  • Basics of retail merchandising
  • Determining your merchandising goals
  • Developing a merchandising strategy
  • Analysing your customer traffic flow
  • Evaluating your store fixtures
  • Merchandising your product lines
  • Dos and Don’ts of retail selling

Who Should Attend

All retail sales staff, plus team leaders and supervisors accountable for sales

10, Obokun Street, Off Coker Road, Ilupeju, Lagos, Nigeria Mar 17 - 18 Mar, 2016
NGN 87,500.00
(Convert Currency)

08023060462

Related Courses
Protocol and Travel Management Protocol and Travel Management

3 days, 08 - 10 Nov, 2017 

2017-11-08 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Best practice protocol services are delivered in deliberate observance of extant norms and modern rules of engagement.  A Protocol officer should possess the knowledge, skills and attitude ...

Human Resources Performance Metrics Human Resources Performance Metrics

, 13 - 13 Nov, 2017 

2017-11-13 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course provides HR practitioners with the tools to enable them report in quantitative terms the cost effectiveness of HR activities such as recruitment, training and development, compensation. ...

Advanced Supervisory Skills Advanced Supervisory Skills

2 day, 07 - 08 Dec, 2017 

2017-12-07 12:12:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course has been developed to meet the needs of senior supervisors who handle more complex roles and responsibilities at work. Such people are expected to manage and coordinate the jobs of other ...

Commercial Debt Recovery and Credit Control Commercial Debt Recovery and Credit Control

3 days, 15 - 17 Nov, 2017 

2017-11-15 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course is designed to help you understand the credit management methodology and tackle the issues related to late payment by laying out the options available to you. Through expert facilitation, ...