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Managing Difficult Situations and Officers In Organisation

By: Administrative Staff College of Nigeria (ASCON)  

Lagos State, Nigeria

31 Oct - 04 Nov, 2016  5 days

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NGN 70,000

At the end of the workshop, participants should be able to:

  • Explain different perspectives of difficult situations
  • Recognize common difficult situations in organisations
  • Identify factors responsible for making officers difficult
  • Develop the ability to cope or affectively handle difficult situations and officers

Workshop Content

The workshop content covers the following topics:

  • Understanding the frame work of public service rules
  • Perspectives of difficult situations
  • Management concept of difficult situations
  • Common difficult situations in organisation
  • Causes of difficult situations
  • Approaches to handling difficult situations
  • Factors responsible for making officers difficult
  • Types of difficult officers
  • Management strategies of handling difficult officers
  • Counselling and rehabilitation techniques

Target Audience

The workshop is designed for Directing Staff, Heads of Department, Division/Unit, Management Staff and Personnel Managers etc.

Methodology: Lecturette, power point presentation, syndicate exercises, and discussion.

ASCON Complex, Topo, Badagry Oct 31 - 04 Nov, 2016
NGN 70,000.00(Per Participant (This Excludes Accommodation and Feeding))
(Convert Currency)

08037185286

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