Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Workshop on Citizen Engagement and Service Improvement

By: Administrative Staff College of Nigeria (ASCON)  

Lagos State, Nigeria

10 - 14 Oct, 2016  5 days

Follow Event

  

NGN 70,000

At the end of the training workshop, participant should be able to:

  • Deliver effective service to customers
  • Establish performance standards
  • Develop a simple customer charter
  • Ensure customer satisfaction.

Workshop Contents

  • Overview of management
  • Overview of service delivery
  • Change management
  • Performance management
  • Strategies management
  • Communication skills
  • Team building

Target Audience

The workshop is designed for senior public service officers on GL. 08-14 and their counter parts in the private sector.

ASCON Complex, Topo, Badagry Oct 10 - 14 Oct, 2016
NGN 70,000.00(Per Participant (This Excludes Accommodation and Feeding))
(Convert Currency)

08037185286

Related Courses
Workshop on Assets Management Workshop on Assets Management

5 days, 23 - 27 Nov, 2017 

2017-11-23 12:11:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The main goal of the Workshop is to equip the participants with requisite knowledge, skills and right attitude for managing assets in a way that will make them work to obtain the best possible ...

Public Sector Auditing (FMSD 601) Public Sector Auditing (FMSD 601)

14 days, 16 - 29 Sep, 2017 

2017-09-16 12:09:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of the course is to equip the participants with the necessary knowledge, skills and right attitude required for effective discharge of auditing functions. What is to be ...

Public-Private Partnership (PPP) Workshop (BEMSD 617) Public-Private Partnership (PPP) Workshop (BEMSD 617)

5 days, 06 - 10 Nov, 2017 

2017-11-06 12:11:00
Lagos State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of this workshop is to sensitize participants on principles and practices of the Public-Private Partnership model.  What is to be learnt To achieve the above stated ...

Data Processing and Analysis Using SPSS/PC+ Workshop (CIMSD 603) Data Processing and Analysis Using SPSS/PC+ Workshop (CIMSD 603)

12 days, 04 - 15 Dec, 2017 

2017-12-04 12:12:00
State, Nigeria

Administrative Staff College of Nigeria (ASCON)

The broad objective of the workshop is to equip participants with the requisite knowledge to use SPSS software to collate code and analyze data for presentation and interpretation. What is to be ...