Customer Relationship Management
By: National Institute of Marketing of Nigeria (NIMN)
Delta State, Nigeria
Oct 20 - 21 Oct, 2016
Organizations must have a strategy for managing and nurturing their interactions with customers and prospects. Customer relationship management presents participants the skills and knowledge to establish enduring relationships with customers
At the end of the course the participants should be able to:
- Devise strategies for finding, attracting, and winning new customers
- Nurture and retain existing customers
- Attract lapsed customers
Client relationship managers, commercial managers, trade marketing managers etc.
Venue: Best Western Hotel, Asaba.