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Customer Relationship Management

By: National Institute of Marketing of Nigeria

Delta State, Nigeria

20 - 21 Oct, 2016  2 day

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NGN 75,000

Organizations must have a strategy for managing and nurturing their interactions with customers and prospects. Customer relationship management presents participants the skills and knowledge to establish enduring relationships with customers

Course objectives

At the end of the course the participants should be able to:

  • Devise strategies for finding, attracting, and winning new customers
  • Nurture and retain existing customers
  • Attract lapsed customers

Target audience

Client relationship managers, commercial managers, trade marketing managers etc.

Best Western Hotel, Asaba. Oct 20 - 21 Oct, 2016
NGN 75,000.00
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