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UK Consumer Protection Law Course (London)

By: HRODC Postgraduate Training Institute

United Kingdom

10 - 21 Apr, 2017  12 days

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GBP 10

By the conclusion of the specified learning and development activities, delegates will be able to:

  • Demonstrate a heightened understanding about the provisions of consumer protection laws and its application;
  • Determine the role of the Competition Commission in Promoting Fairness for Consumers
  • Determine the role of Local Trading Standards in protecting consumer rights
  • Identify the role of the Office of Fair Trading (OFT) in protecting consumers, in relation to:
    • Construction and Property
    • Consumer Credit
    • Financial and Professional Services
    • Pharmaceutical and Health
    • Retail and Wholesale
  • Specify the retailer’s liability under the Consumer Protection Laws
  • Know the liability of manufacturer under the Consumer Protection Laws
  • Explain in detail the principles of “Repair of Refund
  • Know what are covered by the manufacturers’ warranty
  • Explain the concept of “Fit For Purpose: rule and determine its implications
  • Identify transactions which are not considered a ‘Sale’
  • Determine the Consumer Rights in Paying For Goods and Services
  • Discuss about the unfair contract terms
  • learn how the proper way of  dealing with unfair terms in home improvement contracts
  • Ascertain the unfair terms in Holiday Caravan Agreements
  • Learn how the unfair terms in Consumer Contracts are interpreted
  • Become familiar with the provisions of Regulations 1999
  • Learn the correct interpretation of  the law in relation to
  • Financial Penalties
  • Cancellation Clauses
  • Supplier's Right to Cancel Without Notice
  • Excessive Notice Periods for Consumer Cancellation
  • Binding Consumers to Hidden Terms
  • Supplier's Rights to Vary Terms Generally
  • Right to Change What Is Supplied
  • Price Variation Clauses
  • Supplier's Right of Final Decision
  • Entire Agreement and Formality Clauses
  • Binding Consumers Where the Supplier Defaults
  • Supplier's Right to Assign Without Consent
  • Restricting the Consumer's Remedies.
  • Analyse of other terms considered potentially unfair
  • Determine how the consumer’s rights are protected under the  Unfair Trading Regulations 2008
  • Know the purpose of Payment Protection Insurance Market Investigation Order 2011
  • Gain information about Consumer Credit Directive (CCD) 2010/ 2011
  • Distinguish selling at a distance from the distance selling
  • Evaluate the provisions of Estate Agents Act 1979
  • Describe the OFT’s Consumer Codes Approval Scheme
  • Enumerate the Core Criteria for Consumer Codes of Practice.
London, United Kingdom Apr 10 - 21 Apr, 2017
GBP 10.00 + 0.50 (VAT)
(Convert Currency)

+44 7736147507; +44 1902 763607; +44 2071935906

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