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Managing Internal and External Cultural Diversity Course

By: HRODC Postgraduate Training Institute

United Kingdom

07 - 11 Aug, 2017  5 days

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GBP 5,000

By the conclusion of the established learning activities of Managing Internal and External Cultural Diversity Course, delegates will be able to:

  • Develop a working definition of communication
  • Determine the important role that an initiator plays in contributing to an effective communication process
  • Determine when communication attempt has been successful
  • Determine the factors that contribute to successful communication
  • Make a definite judgment as to when it is appropriate to release particular types of information
  • Suggest the communication media that is appropriate in varying scenario
  • Demonstrate their understanding of the importance of non-verbal communication
  • Provide an appropriate distinction between kinesics and kinesiology
  • Exhibit an understanding of the application of kinesics and kinesiology in organizational communication
  • Determine the processes for which communication in which communication is crucial in organizations
  • Determine the aspects of organizational operation to which enhanced communication can make a vital contribution
  • Demonstrate their willingness to appraise the value of centralize communication vs.   decentralized communication
  • Demonstrate their understanding of the extent to which communication can be used as a control mechanism
  • Suggest at least three barriers to communication and how they might be averted or addressed
  • Distinguish between the four types of organizational culture developed in the session
  • Link organizational cultural type with particular organizational structure
  • Match organizational culture with preferred communication pattern and type
  • Determine the effect of particular organization culture on communication effectiveness
  • Determine the cultural the cultural factors that impair the process of communication
  • Suggest the role that emotions play in communication enhancement or impairment
  • Demonstrate an understanding of the importance of emotional labor in averting communication problems
  • Exhibit a high level of competence in managing multiculturalism in their organization through communication enhancement
  • Use communication to demonstrate the value of gender differences in teams, departments and the organization as a whole
  • Use kinesics and kinesiology to better understand the emotions of people in organizations
  • Distinguish between equal opportunities and diversity management
  • Demonstrate their awareness of the bases for racial, ethnic and gender discrimination, focusing on the social identity perspective
  • Determine the organizational benefits of organizational diversity, on the bases of cost, resource acquisition, marketing, and creativity and system flexibility
  • Develop awareness of vital diversity factoids, useful to their organization’s effective operation
  • Design a system by which organizational diversity will be managed
  • Devise a managed approach to organizational culture
  • Devise a strategy for the creation of a bias-free human resource management
  • Devise ways to encourage a ‘gender friendly’ work environment - manifest in a bias-free career and promotion system and reduction in work-family conflict
  • Demonstrate their understanding of sentience as a basis for discrimination
  • Devise a system by which gender, racial and ethnic heterogeneity are promoted;
  • Develop awareness of the de-moralizing effect of resonation
  • Recognize resonation, taking the necessary steps to avert or prevent its reoccurrence
  • Demonstrate their ability to manage complaints and disciplinary systems in such a way that all opportunities for discrimination are removed;
  • Demonstrate their ability to apply their knowledge of organizational diversity to reducing the likelihood of sentience
  • Apply their understanding of organizational diversity to promote a desirable level of cohesiveness, reducing the likelihood of groupthink
  • Demonstrate competence in ‘diversity counseling
  • Demonstrate expertise in ‘relationship management
  • Exhibite the ability to detect tendencies towards ‘sentience’ as a direct result of diversity
  • Demonstrate the ability to effectively manage in situations where sentience exists, progressing towards its elimination
  • Demonstrate their ability to formulate, implement and monitor an effective diversity policy
  • Demonstrate exceptional leadership in the management of a diverse workforce
London Aug 07 - 11 Aug, 2017
GBP 5,000.00 + 250.00 (VAT)(The course cost does not include living accommodation. However, delegates are treated with the following: Continuous snacks throughout the Event Days; Hot Lunch on Event Days; City Tour; Hand-outs; Stationery.)
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+44 7736147507; +44 1902 763607; +44 2071935906

We offer very attractive discount for groups of 3 and more people, from the same organisation, taking the same course. Courses are delivered in over 30 Cities including Miami, London, Dubai, Kuala Lumpur, Paris, Milan.
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