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Problem Solving and Decision Making Techniques

By: Tom Associates Training  

Lagos State, Nigeria

15 - 17 Jun, 2016  3 days

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NGN 115,500

This training delivers Problem Solving Techniques, one of the unique competencies all managers, whether budding or experienced, must possess.

The ability of a manager to solve problems will be reflected in:

  • Gathering information
  • Marshaling relevant resources
  • Weighing options
  • Assessing risks
  • Taking decisive action

What the Participants will learn

  • Definitions and data collection for various workplace problems
  • Root Cause analysis
  • Crisis investigation, recovery and prevention procedures
  • Process for documenting solutions and decisions
  • Character and techniques needed for making value-laden decisions.

Course Contents

Day One

  • The Tools of Root Cause Analysis
  • Generating Ideas
  • Changing nature of problem through simplification

Day Two

  • Thinking out of the box - Be flexible; Be firm; Be fast
  • Innovative problem solvers mind journey
  • De Bono’s six thinking hats

Day Three

  • Handling Modern Day Business Problems
  • Key ingredients for Problem solving
  • Contingency to lessen the effects of problems
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Jun 15 - 17 Jun, 2016
NGN 115,500.00(VAT Inclusive)
(Convert Currency)

08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
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