Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

The Certified Administrative and Office Management Professional

By: Reenel Associates

Abuja FCT, Nigeria

05 - 07 Sep, 2016  3 days

Follow Event

  

NGN 150,000

What differentiates exceptional administrators from the rest of the crowd? What does it take to be a star administrator? This course gives essential and in-depth practical techniques that will enable you to excel at your workplace. During this course, you will learn multidiscipline best practices such as how to be a better business writer and a master communicator. This course also focuses on the importance of providing exceptional internal and external customer service and the impact of doing this. Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and ways to turn them to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity and lower your stress level. Another topic you will delve into is how you can organize and run an effective and professional meeting. Finally, you will learn in detail, how you can improve your phone handling capabilities.

Course Objectives

By the end of the course, participants will be able to:

  • Define and understand the role of the office manager and administrator
  • Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
  • Develop a service attitude and mind set aimed at the internal and external customer
  • List the main causes of stress and apply the techniques needed to control them
  • Apply time management techniques required for better office productivity
  • Organize meetings effectively
  • Handle telephone calls properly and professionally

Target Competencies

  • Self-development
  • Interpersonal communication
  • Business writing
  • Customer focus
  • Self-management
  • Time management
  • Meeting management
  • Telephone handling

Target Audience

Administrators, assistants, executive secretaries, existing or prospective office managers, senior administrators and supervisors of junior level employees.

Abuja Sep 05 - 07 Sep, 2016
NGN 150,000.00
(Convert Currency)

08053338830

Related Courses
Fundamentals of Purchasing Fundamentals of Purchasing

3 days, 06 - 08 Dec, 2017 

2017-12-06 12:12:00
Abuja FCT, Nigeria

Reenel Associates

What makes a successful buyer in this age? In this course, we will discuss all the tools and techniques required to become a successful buyer. We will also cover the basic principles of the ...

Health, Safety and Environment Workshop Health, Safety and Environment Workshop

3 days, 04 - 06 Dec, 2017 

2017-12-04 12:12:00
Abuja FCT, Nigeria

Reenel Associates

Who is responsible for health and safety in your organization? Who should be accountable to meet legal obligations in safety requirements? Through this course, it will be apparent that workplace ...

The Strategic and Breakthrough Selling Workshop The Strategic and Breakthrough Selling Workshop

3 days, 09 - 11 Oct, 2017 

2017-10-09 12:10:00
Abuja FCT, Nigeria

Reenel Associates

This sales course goes far beyond the transfer of information by enhancing core competencies in both functional and interpersonal areas. Its main purpose is to drive significant improvement in sales ...

Payroll: Preparation, Analysis and Management Payroll: Preparation, Analysis and Management

3 days, 09 - 11 Oct, 2017 

2017-10-09 12:10:00
Abuja FCT, Nigeria

Reenel Associates

Employee costs from payroll and other benefits are among the largest costs in any company other than the Cost of Goods Sold (COGS), rent and depreciation. If you are in a goods producing organization ...