Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

The Certified Administrative and Office Management Professional

By: Reenel Associates

Lagos State, Nigeria

05 - 09 Sep, 2016  5 days

Follow Event

  

NGN 220,000

What differentiates exceptional administrators from the rest of the crowd? What does it take to be a star administrator? This course gives essential and in-depth practical techniques that will enable you to excel at your workplace. During this course, you will learn multidiscipline best practices such as how to be a better business writer and a master communicator. This course also focuses on the importance of providing exceptional internal and external customer service and the impact of doing this. Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and ways to turn them to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity and lower your stress level. Another topic you will delve into is how you can organize and run an effective and professional meeting. Finally, you will learn in detail, how you can improve your phone handling capabilities.

Course Objectives

By the end of the course, participants will be able to:

  • Define and understand the role of the office manager and administrator
  • Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
  • Develop a service attitude and mind set aimed at the internal and external customer
  • List the main causes of stress and apply the techniques needed to control them
  • Apply time management techniques required for better office productivity
  • Organize meetings effectively
  • Handle telephone calls properly and professionally

Target Competencies

  • Self-development
  • Interpersonal communication
  • Business writing
  • Customer focus
  • Self-management
  • Time management
  • Meeting management
  • Telephone handling

Target Audience

Administrators, assistants, executive secretaries, existing or prospective office managers, senior administrators and supervisors of junior level employees.

Lagos Sep 05 - 09 Sep, 2016
NGN 220,000.00
(Convert Currency)

08053338830

NST PPC Advert
Related Courses
Succession Planning Succession Planning

3 days, 15 - 17 Oct, 2018 

2018-10-15 12:10:00
Abuja FCT, Nigeria

Reenel Associates

This course is designed for HR managers, and organisational managers, who wish to develop the understanding and ability to produce effective resourcing plans, manage talent and develop ...

Mastering Project Metrics, KPIs and Dashboards Mastering Project Metrics, KPIs and Dashboards

3 days, 23 - 25 Jul, 2018 

2018-07-23 12:07:00
Abuja FCT, Nigeria

Reenel Associates

The overall aim of this course is to provide participants with the skills needed to design and apply project metrics and key performance indicators (KPIs). Moreover, the course assists participants ...

Warehouse Operation and Managements Warehouse Operation and Managements

3 days, 25 - 27 Jun, 2018 

2018-06-25 12:06:00
Abuja FCT, Nigeria

Reenel Associates

Inventories can reach millions and millions of dollars. You need the right and a good warehouse to store, keep and protect all those millions of dollars. In this course, we will discuss the best and ...

Strategy Management in the Public Sector Strategy Management in the Public Sector

3 days, 12 - 14 Nov, 2018 

2018-11-12 12:11:00
Abuja FCT, Nigeria

Reenel Associates

The public sector’s role and its classical paradigm of slow movement is changing. This fast paced change requires a specialized look at the meaning of strategy management in this exciting ...