Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

The Certified Administrative and Office Management Professional

By: Reenel Associates

Abuja FCT, Nigeria

12 - 23 Sep, 2016  12 days

Follow Event

  

NGN 320,000

What differentiates exceptional administrators from the rest of the crowd? What does it take to be a star administrator? This training course gives essential and in-depth practical techniques that will enable you to excel at your workplace. During this course, you will learn multidiscipline best practices such as how to be a better business writer and a master communicator.

This  training course also focuses on the importance of providing exceptional internal and external customer service and the impact of doing this. Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and ways to turn them to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity and lower your stress level. Another topic you will delve into is how you can organize and run an effective and professional meeting. Finally, you will learn in detail, how you can improve your phone handling capabilities.

Target Audience
Administrators, assistants, executive secretaries, existing or prospective office managers, senior administrators and supervisors of junior level employees.

Target Competencies

  • Self-development
  • Interpersonal communication
  • Business writing
  • Customer focus
  • Self-management
  • Time management
  • Meeting management
  • Telephone handling

Course Objectives
By the end of the course, participants will be able to:

  • Define and understand the role of the office manager and administrator
  • Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
  • Develop a service attitude and mindset aimed at the internal and external customer
  • List the main causes of stress and apply the techniques needed to control them
  • Apply time management techniques required for better office productivity
  • Organize meetings effectively
  • Handle telephone calls properly and professionally

NOTE

This course holds in Lagos, Abuja and Port Harcourt

It also holds as a 3, 5 and 10 day programme

Abuja Sep 12 - 23 Sep, 2016
NGN 320,000.00
(Convert Currency)

08053338830

Related Courses
The Effective Female Leader The Effective Female Leader

3 days, 06 - 08 Dec, 2017 

2017-12-06 12:12:00
Abuja FCT, Nigeria

Reenel Associates

This course creates confident and powerful female leaders: women who are ready to step up and be acknowledged for the great leaders they truly are. By the end of this course, participants will be ...

Interpersonal Communication Skills Interpersonal Communication Skills

5 days, 04 - 08 Dec, 2017 

2017-12-04 12:12:00
United States of America (USA)

Reenel Associates

Employees who stand out from the pack seem to possess a special knack for getting results from others in the organization. Somehow, they show a remarkable ability to deliver results in the face of ...

High Performance Teams High Performance Teams

5 days, 17 - 21 Jul, 2018 

2018-07-17 12:07:00
Lagos State, Nigeria

Reenel Associates

Even the best laid plans and strategies can fail if the team driving the plan is not well developed. Developing high performing teams takes time, effort and a deep understanding of the dynamics of ...

Strategy Management in the Public Sector Strategy Management in the Public Sector

3 days, 06 - 08 Nov, 2017 

2017-11-06 12:11:00
Abuja FCT, Nigeria

Reenel Associates

The public sector’s role and its classical paradigm of slow movement is changing. This fast paced change requires a specialized look at the meaning of strategy management in this exciting ...