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Administration and Office Management: Best practices and Technology

By: Reenel Associates

Lagos State, Nigeria

15 - 21 Dec, 2016  7 days

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NGN 220,000

Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to the advent of communication technology, the skills these assistant require have become diversified and the ability to multitask and juggle several different instructions at once have become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.

Course Objectives

By the end of the course, participants will be able to:

  • Define and apply the new roles of executive assistants and administrators to meet modern challenges
  • Use technology to get more done and to stay connected with the office and their boss
  • File, document, sort, index and retrieve corporate documents, records, and reports to organize work flow effectively
  • Create quality standards for a motivating and productive office environment
  • Demonstrate a better command of the English language including the meaning and spelling of words, grammar, and rules of writing
  • Identify and improve the competencies they require to keep generating added value services

Target Competencies

  • Administration of computer applications
  • Time management
  • Telephone, email and office etiquette
  • Motivation and productivity
  • Writing skills
  • Dealing with diversity
  • Indexing and archiving
  • Meetings and events management

Target Audience

This course is targeted at people who have graduated from an office administration program, or those who have several years of documented work experience in the secretarial or office administration fields. It is also designed for those who are interested in qualifying for entry level supervisory or managerial office positions, as well as for those who are currently in related positions and are seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.

Lagos Dec 15 - 21 Dec, 2016
NGN 220,000.00
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08053338830