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Conflict Resolution/ Negotiation for Results

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

05 - 07 Apr, 2016  3 days

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NGN 65,000

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone.

Success comes from understanding how we behave, as well as how we can influence others. If difficult interactions are necessary, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this course, you will learn how to turn difficult situations into opportunities for growth.

Learning Objectives

  • Recognize how your own attitudes and actions affect others
  • Find new and effective techniques for dealing with difficult people
  • Learn some techniques for managing and dealing with anger
  • Develop coping strategies for dealing with difficult people and difficult situations.
45 Lagos street, Ebutte-Metta, Yaba, Lagos.state Apr 05 - 07 Apr, 2016
NGN 65,000.00
(Convert Currency)

07087808664, 07081901320

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