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Intercultural Business Communication: Effective International Business Communication

By: HRODC Postgraduate Training Institute


17 - 21 Jul, 2017  5 days

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GBP 5,000

By the conclusion of the specified learning and development activities, delegates will be able to:

  • To understand the intercultural nature of business communication
  • To appreciate intercultural communication as communication shaped not only by national cultures, but also by other cultural dimensions such as ethnicity, gender and social class
  • To heighten your awareness of differences in communication styles across cultures
  • To develop positive attitudes towards people from different cultural group
  • To explore cultural self-awareness, other culture awareness, and the dynamics that arises in interactions between the two.
  • To understand how communication processes differ among cultures.
  • To identify challenges that arises from these differences in intercultural interactions and learns ways to creatively address them.
  • To discover the importance of the roles of context and power in studying intercultural communication.
  • To acquire knowledge, skills and attitudes that increase intercultural competence
  • Understand how language affects intercultural business communication.
  • Be aware of problems associated with language diversity.
  • Understand number usage differences that may have an impact on intercultural written communication
  • Understand how language construction, thought, perception and culture are linked.
  • Understand the limits of using second language.
  • Be aware that language differences exist even when people speak the same language.
  • Understand the importance of accurate translation and interpretation to intercultural communication.
  • Understand how to use parables and proverbs as insights into the culture.
  • Understand the concepts of the sapir-whorf and Bernstein hypothesis.
  • Define the intercultural negotiation process
  • Understand the steps in the negotiation process
  • Learn how to avoid mistakes commonly made in intercultural negotiations
  • Become knowledgeable about intercultural negotiation models
  • Understand negotiation strategies, including conflict resolution
  • Understand various trade agreements that affect intercultural negotiations
  • Understand the elements of cross-cultural negotiation
  • Consider stereotypes that affect intercultural negotiations
  • Take into consideration comparative negotiation styles
  • Identify characteristics of effective negotiators
  • Understand the importance of protocol in intercultural negotiations
  • Understand how group and individual orientation, face-to-face strategies, and the media affect negotiations
  • Understand how personal constructs affect negotiations
  • To understand the laws affecting international business communications
Bangkok, Thailand Jul 17 - 21 Jul, 2017
GBP 5,000.00(Contact us for quote)
(Convert Currency)

+44 7736147507; +44 1902 763607; +44 2071935906; +

The course cost does not include living accommodation. However, delegates are treated with the following: Continuous snacks throughout the Event Days; Hot Lunch on Event Days; City Tour; Hand-outs; Stationery. We offer very attractive discount for groups of 3 and more people, from the same organisation, taking the same course. Courses are delivered in over 30 Cities including Miami, London, Dubai, Kuala Lumpur, Paris, Milan.
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