Communication Skills and Relationship Management for Higher Performance Course

The modern secretary, personal assistant and administrative professional to operate efficiently and effectively, they must be versed in communication report writing and possess adequate ethics of government business. This course is designed to equip them with relevant skills for effective and efficient performance.

Programme Profile

The following topics will be discussed :

• Sources of official information
• Basic techniques of clear writing 
• Forms of official communication.
• Means of official communication in the civil service.
• Effective communication and report writing.
• Code of ethics in government business.
• Managing time and self.