To be successful, HR professionals must be experts at defining client needs, managing expectations, delivering results and setting appropriate expectations to create value. To build these skills, they need proven strategies for gaining the trust of those they serve; developing focused recommendations; and ensuring that client needs are fully satisfied. Essential skills of the HR Professional to function as an effective Business Partner are consulting skills.
As an internal consultant, HR professionals act as a proactive advisor providing critical input into the strategic initiatives of the organization and become increasingly involved in the implementation of strategies. As HR professionals take on these additional value-adding responsibilities, their role changes and we are able to have a greater impact on the organization.