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Strategic Enterprise Operations

By: Sandhills Consulting Nigeria Ltd

Lagos State, Nigeria

14 - 16 Nov, 2016  3 days

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NGN 157,500

As the volume of work is growing in organizations due to the expansion of the economy, organizations resort to the use of business technologies, such as Enterprise Systems, Decision Support Systems and other technologies.  Organizations benefit tremendously from these technologies B2B, B2E. These technologies make supply chains more efficient and productive. The technology tools provide opportunities and economic advantages.  At the same time they also pose security threats to the organizations from the use of the tools.  Leaders and managers will need to change in response to the opportunities and challenges.  The change by the personnel of the organization will require training to promote awareness of the personnel to sustain the benefits derived from these technologies.

Course Content

Day One

  • Course Opening and Introduction
  • Understanding Information Systems that Support
  • Organizational Performance and productivity
  • Information Systems and Information Technology Core Concepts
  • Positioning I.T. to Optimize Performance          
  • Business Performance Management and Measurement
  • What is performance measurement
  • Challenges posed by Performance Measurement
  • Performance Measurement
  • Process Strategies
  • SWOT Analysis
  • What is Strategic Planning?
  • What is Strategy?
  • Porter’s Competitive Forces Model and Strategies
  • Strategies for Competitive Advantage
  • Porter’s Value Chain Model.
  • Creation of Business and Markets
  • IT Infrastructure and Support Systems Data and Software Application Concepts
  • Types of Information Systems and Support
  • IT Infrastructure and Cloud Computing, Sales Cloud and Service Cloud
  • How companies use Document Management Systems

Day Two

  • Strategic uses of Data warehousing
  • Network Management Mobility
  • Business Networks
  • Protecting Data and Business Operations
  • Know your Enemy and your Risk
  • COBIT and IT Governance Best Practices
  • IT Security Defense - In-depth  Model
  • Risk Exposure Model for Digital Assets and vulnerabilities threat
  • Intentional and Unintentional threats
  • Internal Fraud Prevention and detection
  • Information Assurance and Risk Management
  • Defense Strategies and General Control
  • Symptoms of Fraud that can be detected by Internal Control
  • E- Business and E/Commerce
  • E-Business Challenges and Strategies B2C
  • Exercises and Problem Solving

Day Three

  • Mobile Computing and Trading, Mobile Banking and Stock Trading, Mobile Banking security risks
  • Mobile Supply Chain Management and Social Media Technology
  • Operational Planning and Control Systems
  • Key characteristics of a TPS (Transaction Processing System)
  • Description of TPS Activities G/L, A/P, A/R, Receiving and Shipping Records
  • Sales and Marketing systems
  • Enterprise Information Systems SAP, Oracle, Microsoft Dynamics
  • Teradata
  • Information Technology for Management
  • Improving Strategic and Operational Activities
  • How BI, DSS Collect data, Mining, Neural Networks and SQL
  • Decision Making Process-A Framework
  • Sensitivity Analysis Exercise and Problem Solving                

Workshop Outcomes

On completion of the workshop, participants should be able to:

  • Understand how Information systems support organizational performance
  • Understand what strategy is
  • Describe strategic planning and competitive models
  • Describe Porter’s competitive forces model and value chain model
  • Describe IT Infrastructure Support Systems, Cloud Computing, Sales Cloud and Service Cloud
  • Understand the use of Enterprise Information System
  • Identify types of Enterprise systems such as SAP, Oracle, Microsoft Dynamics
  • Describe sensitivity Analysis
  • Describe the decision making process

Target Audience

All Managers, Assistant Managers and senior supervisors

6,Segun Gbele Close, Off Lola Holloway Street, Omole Phase 1, Ojodu-Ikeja, Lagos, Nigeria Nov 14 - 16 Nov, 2016
NGN 157,500.00((VAT Inclusive))
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08061277967, 08132218332