f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Office Management and Administration Skills

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

16 - 18 Nov, 2016  3 days

Follow Event

  

NGN 98,500

The office administrator’s job has become more complex, thus requiring new range of approach for operating an efficient office and building an effective support team. This training course is designed to fill the skills gap experienced by most administrative assistants and office managers.

Participants will leave the Course equipped with skills to improve their performance and achieve seamless execution of their functions.

Learning Objectives

Participants will learn

  • How to handle multiple projects and assignments
  • The techniques of getting the best out of people including the boss
  • Practical techniques of getting jobs done in less time
  • How to manage crises and difficult situations
  • Skills of managing a variety of functions in a modern office setting

Learning Contents

  • Challenges and opportunities for the office manager
  • Plan and organize work
  • Using 80/20 rule to identify important tasks
  • Formal and informal channels of communication to achieve results
  • Facility management/Health, safety and environment issues
  • Office layout
  • Fleet management
  • Travel and protocol management
  • Building an effect support team
  • Managing meeting and keeping records
  • Crises management techniques
  • How to influence people to get results
  • Personal effectiveness
  • Managing suppliers / internal and external customers
  • Principles of negotiation
  • Problem solving tools
  • Business ethics for the office

Who Should Attend?

 Admin. Managers / Advisors/Senior Secretaries/ Personal Assistants

10, Obokun Street, off Coker Road, Ilupeju, Lagos, Nigeria Nov 16 - 18 Nov, 2016
NGN 98,500.00
(Convert Currency)

08023060462

Discounts off regular fees for open programmes: 3-5 nomination - 5% Programme also available as in-plant . Fee: Negotiable.
Related Courses
Advanced Management and Administrative Course for Secretaries and Personal Assistants Advanced Management and Administrative Course for Secretaries and Personal Assistants

3 days, 06 - 08 Dec, 2017 

2017-12-06 12:12:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course prepares Senior Secretaries and PA’s for career change into supervisory, managerial and administrative positions. It will also enable them manage their bosses who are likely to ...

Management and Business Skills for Secretaries and Executive Assistants Management and Business Skills for Secretaries and Executive Assistants

3 days, 09 - 11 Aug, 2017 

2017-08-09 12:08:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

The changing nature of business and pressure for results mean more responsibilities for the secretary in addition to the traditional roles. This course is designed to prepare the secretary and ...

Commercial Debt Recovery and Credit Control Commercial Debt Recovery and Credit Control

2 day, 14 - 15 Aug, 2017 

2017-08-14 12:08:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course is designed to help you understand the credit management methodology and tackle the issues related to late payment by laying out the options available to you. Through expert facilitation, ...

Fundamentals Selling Skills Fundamentals Selling Skills

3 days, 15 - 17 Nov, 2017 

2017-11-15 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This workshop will provide the basic skills and knowledge required to begin a successful career in sales. Elements of sales psychology will help participants to understand customers’ behaviour ...