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Client Feedback Studies

By: Centre for Public Service Productivity and Development

Lagos State, Nigeria

18 - 20 Jul, 2017  3 days

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NGN 135,000

Without satisfied clients a business will risk failure or slow decline. Companies should treat most feedback from clients with the utmost gravity and if necessary integrate clients views into strategic planning.  

This course looks at different ways to approach clients for feedback and discusses how client input is relevant to the business from many different perspectives. It explains:

  • How to structure a feedback questionnaire
  • How to integrate client opinions effectively
  • How to deal with any negative comments or complaints

Course level: Intermediate

Who should attend? 

  • Professionals
  • Business developer
  • Client care.
Lagos Jul 18 - 20 Jul, 2017
Lagos 07 - 09 Nov, 2017
NGN 135,000.00
(Convert Currency)

+234 8023194131

Organisations sponsoring above two staff will get 10% discount
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