This course is about handling tricky situations in a way that is fair and acceptable for all those involved. Becoming more assertive can be of immense benefit to everyone. Being more assertive can make you feel more confident, enhance your self-esteem, reduce the impact of stressful situations and help you to be more successful both personally and professionally.
Course level: Introductory
Who should attend?
This course will be of benefit to those who regularly deal with people and don’t always get it right but want to.
||Dec 05 - 07 Dec, 2017
Organisations sponsoring above two staff will get 10% discount