Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Quality Improvement Process and Management

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

07 - 09 Dec, 2016  3 days

Follow Event

  

NGN 98,500

Quality management remains the most effective approach to achieving corporate excellence. For organisations that are built to last, the principle of continuous improvement in work processes is seen in their operations and also in staff attitudes.

This programme comprehensively deals with quality, its concepts, delivery and improvement processes as well as management responsibilities.

Learning Objectives

Participants will learn the following:

  • Define work processes and outputs
  • Learn analytical approach to continuous improvement
  • Know processes certification criteria
  • Work with others to achieve synergy
  • Meet and exceed customer expectations

Course Contents

  • Quality management overview
  • Quality delivery process
  • Standards and measurement
  • Identifying processes for improvement
    • Cost of quality approach
    • Char ting work process flow
    • Use of relationship maps
  • Redesigning work processes
  • Cross functional process management building collaboration
  • Continuous improvement tools
  • Installing a ‘new’ processes
  • ISO process certification criteria
  • Change management

Who Should Attend

Officers and managers responsible for improving work output

10, Obokun Street, Off Coker Road, Ilupeju, Lagos. Nigeria Dec 07 - 09 Dec, 2016
NGN 98,500.00
(Convert Currency)

08023060462

Discounts off regular fees for open programmes: 3-5 nomination - 5% Programme also available as in-plant. Fee: Negotiable Available as Open Programme and In-plant
Related Courses
Protocol and Travel Management Protocol and Travel Management

3 days, 12 - 14 Jun, 2017 

2017-06-12 12:06:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Best practice protocol services are delivered in deliberate observance of extant norms and modern rules of engagement.  A Protocol officer should possess the knowledge, skills and attitude ...

Logistics and Supply Chain Management Course Logistics and Supply Chain Management Course

3 days, 10 - 12 May, 2017 

2017-05-10 12:05:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Supply Chain encompasses all activities from purchasing materials to delivery of your final products or services to the consumer. These key operations include: customer service, transportation, ...

Basic Accounting Principles and Book Keeping Workshop Basic Accounting Principles and Book Keeping Workshop

3 days, 17 - 19 May, 2017 

2017-05-17 12:05:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Every venture per forms accounting function no matter the size of the business. Accounting officers need to understand the basics of accounting and know why and how things are done in particular ...

Performance Management Workshop Performance Management Workshop

2 day, 15 - 16 Jun, 2017 

2017-06-15 12:06:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course covers the techniques and processes for managing employee and team performance. Setting targets and measuring achievement are key to the attainment of performance objectives. This course ...