Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Quality Improvement Process and Management

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

07 - 09 Dec, 2016  3 days

Follow Event

  

NGN 98,500

Quality management remains the most effective approach to achieving corporate excellence. For organisations that are built to last, the principle of continuous improvement in work processes is seen in their operations and also in staff attitudes.

This programme comprehensively deals with quality, its concepts, delivery and improvement processes as well as management responsibilities.

Learning Objectives

Participants will learn the following:

  • Define work processes and outputs
  • Learn analytical approach to continuous improvement
  • Know processes certification criteria
  • Work with others to achieve synergy
  • Meet and exceed customer expectations

Course Contents

  • Quality management overview
  • Quality delivery process
  • Standards and measurement
  • Identifying processes for improvement
    • Cost of quality approach
    • Char ting work process flow
    • Use of relationship maps
  • Redesigning work processes
  • Cross functional process management building collaboration
  • Continuous improvement tools
  • Installing a ‘new’ processes
  • ISO process certification criteria
  • Change management

Who Should Attend

Officers and managers responsible for improving work output

10, Obokun Street, Off Coker Road, Ilupeju, Lagos. Nigeria Dec 07 - 09 Dec, 2016
NGN 98,500.00
(Convert Currency)

08023060462

Discounts off regular fees for open programmes: 3-5 nomination - 5% Programme also available as in-plant. Fee: Negotiable Available as Open Programme and In-plant
Related Courses
Human Resources Performance Metrics Human Resources Performance Metrics

, 13 - 13 Nov, 2017 

2017-11-13 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course provides HR practitioners with the tools to enable them report in quantitative terms the cost effectiveness of HR activities such as recruitment, training and development, compensation. ...

Advanced Supervisory Skills Advanced Supervisory Skills

2 day, 07 - 08 Dec, 2017 

2017-12-07 12:12:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course has been developed to meet the needs of senior supervisors who handle more complex roles and responsibilities at work. Such people are expected to manage and coordinate the jobs of other ...

Leadership Development Programme Leadership Development Programme

2 day, 04 - 05 Dec, 2017 

2017-12-04 12:12:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

For executives and supervisors to achieve results they must influence people and find ways to inspire, involve and empower them. Ability to provide strong leadership is a critical skill for ...

Commercial Debt Recovery and Credit Control Commercial Debt Recovery and Credit Control

3 days, 15 - 17 Nov, 2017 

2017-11-15 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course is designed to help you understand the credit management methodology and tackle the issues related to late payment by laying out the options available to you. Through expert facilitation, ...