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Office Etiquette, Ethics and Professionalism

By: Alpha Partners

Lagos State, Nigeria

25 - 28 Apr, 2017  4 days

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NGN 105,000

The rules of Office Effectiveness and Office Etiquette play a fundamental role in keeping the wheels of a business turning smoothly, and often contribute to business success.

CONTENTS

  • Self-Esteem / Positive Attitude
  • Personality and Self-Image
  • Good Manners and Office Etiquette
  • Etiquette on Personal Space
  • Body Language
  • Professional Presence – Dress Code and Grooming
  • Conflict Handling
  • Personality Types
  • Balance between Aggression and Assertiveness
  • Respecting Racial and Ethnic Differences in the Workplace
  • Physical Differences in the Workplace
  • Gender and Sexual Differences in the Workplace
  • Handling Stress in the Workplace
  • Teamwork
  • Appropriate use of the Internet
  • Personal Issues in the Workplace
  • Introductions and Conversations
  • Telephone Courtesy
  • E-mail Etiquette
  • Open-plan Office Etiquette
  • Meeting Etiquette
  • Business Functions
  • Etiquette on Business Travel

FOR WHOM: High level to middle level managers, Supervisors who provide leadership in the work place

Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor) Opposite Adekunle BRT Bus-stop, Yaba - Lagos. Apr 25 - 28 Apr, 2017
NGN 105,000.00
(Convert Currency)

08033045484

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