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Maintenance Strategy Development and Cost Effective Implementation

By: GLOMACS Training and Consultancy

United Arab Emirates

08 - 19 Jan, 2017  12 days

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USD 9,000

Maintenance and Reliability Best Practices are critical for every successful individual and company. The first module of this workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The second module then helps you decide in a rational way which activities are best done with internal resources and which are best outsourced. Tools and techniques are introduced which will help you ensure that outsourcing contracts are comprehensive and avoid the common pitfalls. 

The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must - so is this 10-day training course. 

The focuses of this course are highlighted as follows:

  • Understanding Outsourcing methodologies
  • Contracting types, including Service Level Agreements
  • Risk Based Maintenance to ground maintenance contracts
  • Dashboards and real-time performance monitoring and Key Performance Indicators to monitor performance
  • Continuous improvement and performance management - how to evaluate the performance with all parties involved

The seminar is split into two modules:

MODULE I - Maintenance and Reliability Best Practices

MODULE II - Maintenance Contracting and Outsourcing

Each module is structured and can be taken as a stand-alone course; however, delegates will maximize their benefits by taking Module 1 and 2 back-to-back as a two-week seminar.


By the end of this seminar, delegates will be able to: 

  • Evaluate and justify your maintenance programs using Value = Benefit - Cost
  • Apply Life Cycle cost and risk planning to your facility assets
  • Target Maintainability and/or Reliability in the development of your facility maintenance plans
  • Learn the PLAN, DO, REVIEW cycle of continuous improvement
  • Understand how to decide rationally what maintenance activities to outsource and what is not
  • Learn the features, functions and benefits of lean maintenance contracts
  • Understand the different types of maintenance contracts (incl. Service Level Agreements) and when/how to apply them
  • Learn how to define service levels and monitor the contractor performance
  • Learn how to develop and negotiate a maintenance contract
  • Recognize the pitfalls
  • Understand how to evaluate the delivered performance of all parties involved
  • Learn how to implement maintenance contract management

Training Methodology

This course is a combination of instructor lead topic areas and class discussions. The seminar will be conducted along interactive workshop principles. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Organizational Impact

The seminar provides knowledge to understand maintenance and reliability needs and then outsource the optimum maintenance activities using effective maintenance contracts. 

  • Provide the tools to focus maintenance onto the most needy areas
  • Use the latest best practices to develop your maintenance programme
  • Provide instruments to improve maintenance contract management in both short as well as long term
  • Ensure that you will get the most out of your maintenance contracts
  • Avoid potential pitfalls regarding developing and managing maintenance contracts
  • Saving time, money and irritation

Personal Impact

  • Strategies aligned to the business goals
  • Introduction to the latest tools and techniques
  • Exposure to best practices drawn from a range of different industries
  • Methodology to enable successful permanent changes
  • Gain understanding and practical insight of outsourcing and contracting aspects
  • Improve level of personal knowledge

Who Should Attend?

  • Teams who have been assigned the responsibility to develop a maintenance strategy will find it extremely useful to attend this course as a unit
  • All professionals negotiating, managing and verifying maintenance contracts
  • Teams who have been assigned the responsibility of establishing a maintenance contract will find it extremely useful to attend this course as a unit
  • Anyone who wishes to update themselves on Reliability, Maintenance, Maintenance Contracts and Outsourcing


Module I - Maintenance and Reliability Best Practices: Lowering Life Cycle Cost of Equipment


  • Asset Cost Management Introduction  
  • Definitions of reliability, maintenance and asset management
  • The total cost of maintenance
  • Best practice reliability and maintenance processes
  • Elements of asset management best practice
  • Auditing performance
  • Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
  • Open discussion sessions


  • Laying the Groundwork  
  • Team-work maintenance, operations, stores
  • The importance of standards such as PAS 55, JA1011
  • Corporate asset management expectations
  • Asset performance expectations
  • The forms of asset failure and degradation
  • The causes and nature of asset failure and degradation
  • The effects, cost and risks of asset degradation
  • Practical Application and Open Discussion sessions


  • Applying the Value Based Process  
  • Breaking the cycle of failure and degradation
  • Select PM tactics on the basis of costs and risks
  • How to determine PM intervals
  • Condition based maintenance types and the PF-curve
  • The four important reliability functions
  • Implementing best practice maintenance programs
  • Optimizing spares to support the maintenance program
  • Maintenance program cost and risk based justification
  • Practical Application and Open Discussion Sessions


  • Ensuring the Continuity of the Value-Based Process  
  • Complete the PLAN, DO, REVIEW Improvement cycle with FRACAS
  • Failure Reporting, Analysis and Corrective Action System requirements
  • Structure and code data collection to support reliability analysis
  • How to quantify chronic failures and losses
  • Use Pareto analysis and stratification to focus the value-based analysis
  • Quantify losses in life cycle terms
  • Hypothesise root causes of failure and verify on the basis of evidence
  • Reliability Analysis Case Study
  • Discussion of software and templates to support analysis


  • Supporting Process that Lower Life-Cycle Costs  
  • Planning and scheduling best practice
  • Cost effective man-power and skills deployment
  • Performance indicators to drive continuous improvement
  • Overall review of concepts learned
  • Module II - Maintenance Contracting and Outsourcing


  • Outsourcing Considerations
  • Introduction to program
  • Introduction delegates
  • Asset management
  • The business impact of maintenance
  • Considerations in outsourcing maintenance - what to outsource and what not?
  • Activity on asset matrix
  • Risks involved
  • Case study: Outsourcing Maintenance Activities


  • Maintenance Contracts
  • Maintenance contract types
  • Parties involved
  • The tendering process – modern ways of tendering
  • Choosing the right contractor
  • Costing the service
  • Defining Key Performance Indicators to monitor the performance of all parties involved
  • Use of Balanced Scorecard with performance contracts
  • Interactive exercise and examples


  • Developing the Maintenance Contract  
  • Vendor management
  • The contracting cycle
  • Assemble a team
  • Assess, determine and specify the required service levels
  • Writing the contract - contents of a maintenance contract
  • Interactive exercise: review some existing contracts
  • Implementing contract management - how to make it work (performance management)
  • Periodic evaluation and improvement


  • Grounding and Negotiating the Contract  
  • Expectations about availability, reliability and costs
  • The extensive preventive maintenance schedule -“tricks” of maintenance contractors
  • The seven steps to develop a risk based maintenance concept
  • Using the maintenance concept to negotiate more effectively lean maintenance contracts
  • Negotiating the contract - negotiation ploys
  • Negotiating the contract -negotiation tactics
  • Negotiating tips
  • Interactive exercise and role play regarding negotiating

DAY 10

  • Final Workshop  
  • Development of a maintenance contract in groups
  • Defining the requirements and service levels
  • Develop the offer
  • Selection criteria
  • Presenting the bid
  • Closing the contract
  • Evaluation of results
  • Wrap-up
Dubai Jan 08 - 19 Jan, 2017
USD 9,000.00
(Convert Currency)


Special deals available on group bookings
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