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Driving Performance through Targets and Appraisal Processes: Employee Performance Assurance Training

By: Tom Associates  

Lagos State, Nigeria

18 - 21 Jul, 2017  4 days

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NGN 136,500

By the time the programme ends, participants would become conversant with the procedure of:

  • Determining performance measures at the Corporate, Business Unit and Individual levels.
  • Managing the attainment of targets through regular monitoring, and support.
  • Appraising employees and identifying training and development requirements to build relevant competencies.
  • Linking individual performance to rewards and career advancement.

Course Contents

Day One

  • Create a line of vision between the Corporate Objectives and what every employee does and attains.
  • Target Setting and Performance Management Process - Objectives, Competencies, and Standards
  • The Balanced Scorecard Model
  • Customer Perspective
  • Business Processes Perspective
  • Organization Learning Perspective
  • Financial Perspective.

Day Two

  • Components of the Targets Setting
  • Goals
  • Critical Results
  • Performance Indicators
  • Performance Standards
  • The Quantitative Performance
  • Behavioural Performance
  • Weighting
  • Dependencies.

Day Three

  • Why do we appraise?
  • Uses of performance appraisal
  • Preparation for the Manager - Assessment and using performance measures
  • Preparation for the Employee - Career and Development
  • The Performance Review Conversation
  • Expectations from performance appraisal exercise
  • Three critical areas for review
  • Performance review
  • Reward review
  • Potentiality review

Day Four

  • Performance rating factors
  • Completing the Performance Management Cycle with Appraisals
  • Appraisal Process Best Practices
  • The how and why
  • The 360 degrees Appraisal
  • Critical Appraisal Skills
  • Active listening
  • Excellent communications
  • Rating factors
  • Reward review
  • Managing “poor performers”
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Jul 18 - 21 Jul, 2017
NGN 136,500.00(including VAT)
(Convert Currency)


Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
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