Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Problem Solving and Decision Making Techniques

By: Tom Associates  

Lagos State, Nigeria

22 - 24 Feb, 2017  3 days

Follow Event


NGN 115,500

This programme delivers Problem Solving Techniques, one of the unique competencies all managers, whether budding or experienced, must possess.

The ability of a manager to solve problems will be reflected in:

  • Gathering information
  • Marshaling relevant resources
  • Weighing options
  • Assessing risks
  • Taking decisive action.

What the Participants will learn

  • Definitions and data collection for various workplace problems
  • Root Cause analysis
  • Crisis investigation, recovery and prevention procedures
  • Process for documenting solutions and decisions
  • Character and techniques needed for making value-laden decisions.

Course Contents

Day One

  • Three things people do when faced with problems
  • Generic skills necessary for solving  problems
  • Personality types and problem solving
  • Defining a problem
  • Listing possible solutions
  • Evaluating options
  • The Tools of Root Cause Analysis
  • Generating Ideas:
  • Need for a repertoire of strategies
  • Choosing what to do
  • Changing nature of problem through simplification
  • Communicating the problem to another party
  • Individual differences in approaching problems
  • Use of meaningful information and business knowledge
  • Setting limits to the problem
  • Focusing on desired goals to maintain all through the process
  • Taking action

Day Two

  • Creativity-thinking out of the box
  • Be flexible
  • Be firm
  • Be fast
  • Individuals problem-solving approaches
  • Differences between best and worst problem solvers
  • Innovative problem solvers mind journey
  • Demonstrating decision making willpower
  • Critical thinking
  • De Bono’s six thinking hats
  • Thinking “out of the box”

Day Three

  • Handling Modern Day Business Problems:
  • Business goals/objectives
  • Business strategy and leadership
  • Business environment/competition
  • Human capital management
  • Organizational culture and way of working
  • Change management
  • Technology
  • Risk management
  • Financial management
  • Information management
  • Supply chain management
  • Inter-site transfers and new production introduction
  • Quality management
  • Key ingredients for Problem solving:
  • Team Approach
  • Process focus
  • Measurement (is critical)
  • Scientific Approach
  • Developing procedure to pick early warnings of problems
  • Contingency to lessen the effects of problems
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Feb 22 - 24 Feb, 2017
NGN 115,500.00(including VAT)
(Convert Currency)


Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
A Manager’s Personal Effectiveness A Manager’s Personal Effectiveness

3 days, 15 - 17 Aug, 2018 

2018-08-15 12:08:00
Lagos State, Nigeria

Tom Associates

This course is about what managers can do specifically to improve their individual effectiveness and enhance productivity for the organization. The programme contents have been developed around seven ...

Stock Control and Management Training Stock Control and Management Training

3 days, 06 - 08 Jun, 2018 

2018-06-06 12:06:00
Lagos State, Nigeria

Tom Associates

This course delivers four broad competencies: Reasons for holding Stock Accurate Stock records Difference between Stock recording and Stock control Security of Stores. Course Contents DAY ONE ...

Succeeding in Outlet Sales and Management Succeeding in Outlet Sales and Management

2 day, 07 - 08 Jun, 2018 

2018-06-07 12:06:00
Lagos State, Nigeria

Tom Associates

This Succeeding in Outlet Sales and Management training course will discuss the following: Course Contents DAY ONE Filling Orders Handling from wholesalers and distributors Monitoring distributors ...

The Public Sector Leaders of the Future The Public Sector Leaders of the Future

5 days, 24 - 28 Sep, 2018 

2018-09-24 12:09:00
Lagos State, Nigeria

Tom Associates

This is a signature programme for the development of career civil servants and other public sector managers. It is designed to serve the future development of the public service and its renewal ...