f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Problem Solving and Decision Making Techniques

By: Tom Associates Training  

Lagos State, Nigeria

22 - 24 Feb, 2017  3 days

Follow Event

  

NGN 115,500

This programme delivers Problem Solving Techniques, one of the unique competencies all managers, whether budding or experienced, must possess.

The ability of a manager to solve problems will be reflected in:

  • Gathering information
  • Marshaling relevant resources
  • Weighing options
  • Assessing risks
  • Taking decisive action.

What the Participants will learn

  • Definitions and data collection for various workplace problems
  • Root Cause analysis
  • Crisis investigation, recovery and prevention procedures
  • Process for documenting solutions and decisions
  • Character and techniques needed for making value-laden decisions.

Course Contents

Day One

  • Three things people do when faced with problems
  • Generic skills necessary for solving  problems
  • Personality types and problem solving
  • Defining a problem
  • Listing possible solutions
  • Evaluating options
  • The Tools of Root Cause Analysis
  • Generating Ideas:
  • Need for a repertoire of strategies
  • Choosing what to do
  • Changing nature of problem through simplification
  • Communicating the problem to another party
  • Individual differences in approaching problems
  • Use of meaningful information and business knowledge
  • Setting limits to the problem
  • Focusing on desired goals to maintain all through the process
  • Taking action

Day Two

  • Creativity-thinking out of the box
  • Be flexible
  • Be firm
  • Be fast
  • Individuals problem-solving approaches
  • Differences between best and worst problem solvers
  • Innovative problem solvers mind journey
  • Demonstrating decision making willpower
  • Critical thinking
  • De Bono’s six thinking hats
  • Thinking “out of the box”

Day Three

  • Handling Modern Day Business Problems:
  • Business goals/objectives
  • Business strategy and leadership
  • Business environment/competition
  • Human capital management
  • Organizational culture and way of working
  • Change management
  • Technology
  • Risk management
  • Financial management
  • Information management
  • Supply chain management
  • Inter-site transfers and new production introduction
  • Quality management
  • Key ingredients for Problem solving:
  • Team Approach
  • Process focus
  • Measurement (is critical)
  • Scientific Approach
  • Developing procedure to pick early warnings of problems
  • Contingency to lessen the effects of problems
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Feb 22 - 24 Feb, 2017
NGN 115,500.00(including VAT)
(Convert Currency)

08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
How to Turn around a Business that is Satisfactory but Underperforming How to Turn around a Business that is Satisfactory but Underperforming

3 days, 23 - 25 Aug, 2017 

2017-08-23 12:08:00
Lagos State, Nigeria

Tom Associates Training

When an enterprise is in crisis, all kinds of devastating things start to happen to the customers, to the suppliers, to its bankers, to the workers, the managers and their families. But in a ...

Relationship Management and Marketing Relationship Management and Marketing

3 days, 27 - 29 Sep, 2017 

2017-09-27 12:09:00
Lagos State, Nigeria

Tom Associates Training

This Relationship Management and Marketing training courses will discuss the following: Course Objectives Gain high value-added contacts and businesses Integrate selling techniques with relationship ...

Business Data Analysis and Modeling with Excel Business Data Analysis and Modeling with Excel

4 days, 19 - 22 Sep, 2017 

2017-09-19 12:09:00
State, Nigeria

Tom Associates Training

This program will make participants with little or no knowledge in modeling understand how to build a working data analysis model in excel. They will be equipped with advanced excel functions vital ...

Protocol, Public Relations and Events Management Protocol, Public Relations and Events Management

5 days, 20 - 24 Nov, 2017 

2017-11-20 12:11:00
Lagos State, Nigeria

Tom Associates Training

The objectives of this Protocol, Public Relations and Events Management training course include to: Arrange and provide protocol services including logistics requirements. Organize travel ...