Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

KPI Setting Process for Objective Performance Management

By: Tom Associates Training  

Lagos State, Nigeria

23 - 24 Feb, 2017  2 day

Follow Event

  

NGN 94,500

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

Day One

  • Development of KPIs - the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customer’s desire of us).
  • Organizational Learning & Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

Day Two

  • Performance Tracking Tools
  • Divisional Performance Tracking
  • Department Performance Tracking
  • Weekly (or monthly) per formance tracking
  • What this KPI Setting Process will Enable Organization
  • Alignment
  • Assessment
  • Compensation
  • Achievement
  • Planning                     
  • Communication
  • Development.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Feb 23 - 24 Feb, 2017
NGN 94,500.00(including VAT)
(Convert Currency)

08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
Succeeding in Outlet Sales and Management Succeeding in Outlet Sales and Management

2 day, 08 - 09 Jun, 2017 

2017-06-08 12:06:00
Lagos State, Nigeria

Tom Associates Training

This Succeeding in Outlet Sales and Management training course will discuss the following: Course Contents DAY ONE Filling Orders Handling from wholesalers and distributors Monitoring distributors ...

Complete Salesperson: The Seven Traits Complete Salesperson: The Seven Traits

5 days, 10 - 14 Jul, 2017 

2017-07-10 12:07:00
Lagos State, Nigeria

Tom Associates Training

This Complete Salesperson: The Seven Traits training course will discuss the following: The Traits Sales Competence Commercial Knowledge Business Development Capabilities Bidding and Tendering ...

Corporate Restructuring, Mergers and Acquisition Course Corporate Restructuring, Mergers and Acquisition Course

3 days, 25 - 27 Sep, 2017 

2017-09-25 12:09:00
Lagos State, Nigeria

Tom Associates Training

This course will discuss the following Module 1: General Introduction to Mergers Module 2: Mergers Types and classification Module 3: Key Considerations in Mergers/Acquisitions Module 4: Regulatory ...

New Approach to Documents Control and Records Management New Approach to Documents Control and Records Management

4 days, 26 - 29 Sep, 2017 

2017-09-26 12:09:00
Lagos State, Nigeria

Tom Associates Training

Document Control and Records Management are a very important part of any management system. Records are needed for identification and evidence of transactions for government and private businesses. ...