Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

KPI Setting Process for Objective Performance Management

By: Tom Associates  

Lagos State, Nigeria

05 - 06 Oct, 2017  2 day

Follow Event

  

NGN 94,500

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

Day One

  • Development of KPIs - the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customer’s desire of us).
  • Organizational Learning & Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

Day Two

  • Performance Tracking Tools
  • Divisional Performance Tracking
  • Department Performance Tracking
  • Weekly (or monthly) per formance tracking
  • What this KPI Setting Process will Enable Organization
  • Alignment
  • Assessment
  • Compensation
  • Achievement
  • Planning                     
  • Communication
  • Development.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Oct 05 - 06 Oct, 2017

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 94,500.00(including VAT)
(Convert Currency)

08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
Effective Management of Time, Priority and Work Pressure Course Effective Management of Time, Priority and Work Pressure Course

3 days, 29 - 31 Aug, 2018 

2018-08-29 12:08:00
Lagos State, Nigeria

Tom Associates

Managers and executives must consistently add more value, in the limited time they have in hand, just to remain in contention today. To achieve more than the ordinary, managers must have the special ...

Multi-Year Budgeting for Public Sector Officers Course Multi-Year Budgeting for Public Sector Officers Course

5 days, 08 - 12 Oct, 2018 

2018-10-08 12:10:00
Lagos State, Nigeria

Tom Associates

The objective of the training is to expose participants drawn from the Budgeting department of the Planning Ministry as well as Officers responsible for Budget Preparation in all the other ...

Growing as an Entrepreneur Course  - What Set Successful Entrepreneurs Apart Growing as an Entrepreneur Course - What Set Successful Entrepreneurs Apart

5 days, 23 - 27 Jul, 2018 

2018-07-23 12:07:00
Lagos State, Nigeria

Tom Associates

To choose a path of entrepreneurship is a very major decision. To some the feeling is very great. To those forced into the choice, it is with trepidation. This course breaks down the Entrepreneurial ...

Advanced Office Management and Administrative Skills Course Advanced Office Management and Administrative Skills Course

5 days, 03 - 07 Sep, 2018 

2018-09-03 12:09:00
Lagos State, Nigeria

Tom Associates

To excel as a Senior Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioural skills, to ensure you stay in control and on top of every one of your ...