f

Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

KPI Setting Process for Objective Performance Management

By: Tom Associates Training  

Lagos State, Nigeria

05 - 06 Oct, 2017  2 day

Follow Event

  

NGN 94,500

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

Day One

  • Development of KPIs - the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customer’s desire of us).
  • Organizational Learning & Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

Day Two

  • Performance Tracking Tools
  • Divisional Performance Tracking
  • Department Performance Tracking
  • Weekly (or monthly) per formance tracking
  • What this KPI Setting Process will Enable Organization
  • Alignment
  • Assessment
  • Compensation
  • Achievement
  • Planning                     
  • Communication
  • Development.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Oct 05 - 06 Oct, 2017
NGN 94,500.00(including VAT)
(Convert Currency)

08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
Powerful Leadership Communication and Influence Management Powerful Leadership Communication and Influence Management

5 days, 14 - 18 Aug, 2017 

2017-08-14 12:08:00
Lagos State, Nigeria

Tom Associates Training

Powerful communication is the key to effective leadership. This is a five-day practical ways for workplace communication in a variety of ways that senior officials should master if they plan to ...

Office Management Training for Officers and Managers Office Management Training for Officers and Managers

5 days, 25 - 29 Sep, 2017 

2017-09-25 12:09:00
Lagos State, Nigeria

Tom Associates Training

By the time the training ends, Officers and Managers who participate in it will: Have learned how to work well in ways that maintain and improve efficiency and productivity Be able to successfully ...

Managers as Leaders Managers as Leaders

3 days, 20 - 22 Sep, 2017 

2017-09-20 12:09:00
Lagos State, Nigeria

Tom Associates Training

The competencies paraded by a company’s Managers should be appropriate for the company, just like the planets are positioned for the Universe. This training will make managers see their ...

Management of Non-Current Assets: Fixed Assets Management Management of Non-Current Assets: Fixed Assets Management

3 days, 02 - 04 Aug, 2017 

2017-08-02 12:08:00
Lagos State, Nigeria

Tom Associates Training

This Management of Non-Current Assets: Fixed Assets Management training course will discuss the following: To expose the participants to the Techniques of Assets Maintenance Management. To enable ...