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Certified Customer Service Professional

By: JK Michaels Consulting  

Lagos State, Nigeria

05 - 08 Dec, 2017  4 days

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NGN 480,000

Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five days course, the subjects covered tackle most of what is needed by anyone interacting directly with internal or external customers. In addition, this course offers participants the opportunity to demonstrate what they learned by presenting a project that will earn them the coveted ‘Meirc Professional Certification’ (MPC) certificate in addition to the regular certificate of attendance.

This course uses a mix of interactive techniques, such as brief presentations by the consultant followed by questions, oral and written, case studies, role plays, exercises, video clips and more.

 

Lagos Dec 05 - 08 Dec, 2017
NGN 480,000.00
(Convert Currency)

08033596025

We have acclaimed network of internationally certified, practical, professional, A+ rated, best-in –class facilitators with aggregate experience of over 25 years.
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